Ticket resolution: Status update — Admin
Hello {{name}}, We have posted the latest account and service update below. Ticket resolution: {{status}} as of {{date}}. Please review the ticket resolution details carefully and reply if anything needs correction. account reference: {{reference}}. — {{company}} customer success team
Need this going out on its own?
We get the template approved on WhatsApp and trigger it from your system automatically.
Keep exploring
More on Ticket resolution
Client
Support ticket resolved
Hi {{name}}, ticket {{reference}} ({{issue}}) is resolved. Fix deployed: {{date}}, {{time}} Please verify at your end and reply CLOSE. If it recurs within 7 days we will reopen the same ticket. — {{company}} Support
Client
Ticket resolution: Confirmed — Client
Hello {{name}}, The request is confirmed and visible in your workspace. Ticket resolution: {{date}} at {{time}}. Please review the ticket resolution details carefully and reply if anything needs correction. account reference: {{reference}}. — {{company}} customer success team
Operations
Ticket resolution: Reminder — Operations
Hello {{name}}, this is a reminder about ticket resolution on {{date}}. Please review the ticket resolution details carefully and reply if anything needs correction. Please respond by {{deadline}} and quote account reference {{reference}}. — {{company}} customer success team
Client
Ticket resolution: Feedback request — Client
Hello {{name}}, thank you for completing ticket resolution. Your feedback helps our product and support teams improve the service. Share your experience: {{link}} account reference: {{reference}}. — {{company}} customer success team
Send these messages from your own number
Wh Chat sets up WhatsApp Business messaging for your team — approved templates, contacts, campaigns and replies in one place. Talk to us and we will map it to your workflow.