SLA report: Confirmed — Client
Hello {{name}}, The request is confirmed and visible in your workspace. SLA report: {{date}} at {{time}}. Please review the sla report details carefully and reply if anything needs correction. account reference: {{reference}}. — {{company}} customer success team
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More on SLA report
Operations
SLA report: Reminder — Operations
Hello {{name}}, this is a reminder about sla report on {{date}}. Please review the sla report details carefully and reply if anything needs correction. Please respond by {{deadline}} and quote account reference {{reference}}. — {{company}} customer success team
Client
SLA report: Feedback request — Client
Hello {{name}}, thank you for completing sla report. Your feedback helps our product and support teams improve the service. Share your experience: {{link}} account reference: {{reference}}. — {{company}} customer success team
Admin
SLA report: Status update — Admin
Hello {{name}}, We have posted the latest account and service update below. SLA report: {{status}} as of {{date}}. Please review the sla report details carefully and reply if anything needs correction. account reference: {{reference}}. — {{company}} customer success team
Admin
SLA report: Action required — Admin
Hello {{name}}, We need this action before we can continue processing the request. Required: {{pending_item}} Complete by: {{deadline}} Secure link: {{link}} account reference: {{reference}}. — {{company}} customer success team
Send these messages from your own number
Wh Chat sets up WhatsApp Business messaging for your team — approved templates, contacts, campaigns and replies in one place. Talk to us and we will map it to your workflow.