Pre Arrival Info: Timing changed — Housekeeping
Hello {{name}}, the pre arrival info timeline has changed because of {{reason}}. Revised date: {{new_date}} We apologise for the change and are arranging the best available alternative. reservation reference: {{reference}}. — {{company}} guest services team
Need this going out on its own?
We get the template approved on WhatsApp and trigger it from your system automatically.
Keep exploring
More on Pre Arrival Info
Guest
Pre-arrival message with directions
Dear {{name}}, we are getting your room ready for tomorrow ✨ Directions: {{link}} | Free parking on site Airport pickup available at {{amount}} — reply PICKUP with your flight number. Any early check-in or dietary needs? Just tell us here. — {{hotel_name}}
Guest
Pre Arrival Info: Reminder — Guest
Hello {{name}}, this is a reminder about pre arrival info on {{date}}. Please review the pre arrival info details carefully and reply if anything needs correction. Please respond by {{deadline}} and quote reservation reference {{reference}}. — {{company}} guest services team
Guest
Pre Arrival Info: Action required — Guest
Hello {{name}}, We need your response to complete the guest arrangement. Required: {{pending_item}} Complete by: {{deadline}} Secure link: {{link}} reservation reference: {{reference}}. — {{company}} guest services team
Management
Pre Arrival Info: Confirmed — Management
Hello {{name}}, The arrangement is confirmed in your reservation. Pre Arrival Info: {{date}} at {{time}}. Please review the pre arrival info details carefully and reply if anything needs correction. reservation reference: {{reference}}. — {{company}} guest services team
Send these messages from your own number
Wh Chat sets up WhatsApp Business messaging for your team — approved templates, contacts, campaigns and replies in one place. Talk to us and we will map it to your workflow.