Return request: Completed — Admin
Hello {{name}}, This step is complete and your order record is up to date. Return request completed on {{completion_date}}. Next step: {{next_step}} order number: {{reference}}. — {{company}} order support team
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Operations
Return request: Confirmed — Operations
Hello {{name}}, Your request is confirmed in our order system. Return request: {{date}} at {{time}}. Keep the product, original packaging and accessories ready for pickup inspection. order number: {{reference}}. — {{company}} order support team
Admin
Return request: Reminder — Admin
Hello {{name}}, this is a reminder about return request on {{date}}. Keep the product, original packaging and accessories ready for pickup inspection. Please respond by {{deadline}} and quote order number {{reference}}. — {{company}} order support team
Customer
Return request: Status update — Customer
Hello {{name}}, Here is the latest movement on your order. Return request: {{status}} as of {{date}}. Keep the product, original packaging and accessories ready for pickup inspection. order number: {{reference}}. — {{company}} order support team
Customer
Return request: Action required — Customer
Hello {{name}}, We need your response before fulfilment can continue. Required: {{pending_item}} Complete by: {{deadline}} Secure link: {{link}} order number: {{reference}}. — {{company}} order support team
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Wh Chat sets up WhatsApp Business messaging for your team — approved templates, contacts, campaigns and replies in one place. Talk to us and we will map it to your workflow.